Candidates searching for Dubai Metro Careers in the UAE should first understand who currently recruits employees for the operation and maintenance of the network.
Dubai Metro itself is not a standalone employer advertising all Metro jobs under the name “Dubai Metro.” Keolis MHI Rail Management and Operations LLC is responsible for operating and maintaining Dubai Metro and operating Dubai Tram under its contract with Dubai’s Roads and Transport Authority, RTA.
As verified on 28 August 2026, Keolis’ official recruitment portal currently contains several active Dubai positions related directly to Metro and Tram operations, including Customer Service Agent – Tram, AFC Systems and Reporting Specialist, Rolling Stock Technician and Civil Maintenance Lead.
This guide explains the current verified opportunities and provides the direct official application route.
Information Verification Summary
Operator: Keolis MHI Rail Management and Operations LLC
Transport systems: Dubai Metro and Dubai Tram
Location: Dubai, United Arab Emirates
Official careers portal: Available
Current Dubai vacancies: Yes
Job areas: Operations, customer service, engineering, maintenance and technical systems
Salary: Not specified on the verified official vacancy pages reviewed
Universal age limit: Not specified on the official careers pages
Universal qualification: Depends on the vacancy
Application method: Online through the official Keolis Careers portal
About Keolis MHI and Dubai Metro
Keolis MHI is a joint venture involving Keolis, Mitsubishi Heavy Industries Engineering and Mitsubishi Corporation.
The company was awarded a nine-year RTA contract, with a possible six-year extension, to operate and maintain Dubai Metro and operate Dubai Tram beginning in September 2021.
Keolis MHI’s current website reports approximately:
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1,700 employees
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90 km of driverless Metro network
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11 km of Tram network
Its Dubai Metro information also identifies a network of two lines and 53 stations.
These figures describe the size of the operation and should not be interpreted as vacancy numbers.
Current Verified Dubai Metro Job Openings
The Keolis Careers portal currently contains several active Dubai opportunities. Vacancy availability can change, so applicants should confirm that the Apply now option remains available.
1. Customer Service Agent – Tram
Location: Dubai, UAE
Contract: Permanent
Published: 25 August 2026
The current Customer Service Agent position supports Dubai Tram passengers and station operations.
Responsibilities include:
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Assisting passengers with information
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Supporting ticketing
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Managing passenger movement
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Responding to incidents
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Supporting crowd management
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Providing customer service
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Handling lost property
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Supporting People of Determination
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Following safety and operational procedures
The official vacancy asks for at least two years of frontline customer-service experience in a train, station or equivalent environment. Previous ticket-inspection or revenue-recovery experience is an advantage.
An appropriate degree or higher diploma in a related discipline is preferred.
Salary: Not specified on the official vacancy page.
Official Apply Page:
https://careers.keolis.com/job/Duba%C3%AF-Customer-Service-Agent-Tram-114190/1429703233/
2. Rolling Stock Technician
Location: Dubai, UAE
Contract: Permanent
Published: 21 August 2026
The current Rolling Stock Technician position directly supports Dubai Metro trains and maintenance vehicles.
Responsibilities include:
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Preventive and corrective train maintenance
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Routine vehicle inspections
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Minor repairs
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Technical cleaning
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Testing electromechanical systems
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Maintaining maintenance records
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Supporting safe maintenance procedures
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Performing shift and emergency duties when required
The official qualification is a vocational trade certificate or diploma in electrical or mechanical engineering, or equivalent. Experience involving engineering vehicles or locomotives is listed as an advantage.
Salary: Not specified on the official vacancy page.
Official Apply Page:
https://careers.keolis.com/job/Duba%C3%AF-Rolling-Stock-Technician-114190/1428579533/
3. AFC Systems and Reporting Specialist
Location: Dubai, UAE
Contract: Permanent
Published: 21 August 2026
AFC refers to Automatic Fare Collection, an important part of Metro and Tram ticketing infrastructure.
The current position includes work involving:
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AFC system monitoring
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Network and server health checks
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System administration
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Reporting to RTA and Keolis MHI management
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Troubleshooting
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Database and network systems
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Software deployment support
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Customer-complaint investigations
The official vacancy requires a minimum of three years of AFC System working experience.
Accepted educational backgrounds include a vocational certificate, diploma or degree in areas such as electronics, computer science or information technology engineering, or an equivalent discipline.
Salary: Not specified on the official vacancy page.
Official Apply Page:
https://careers.keolis.com/job/Duba%C3%AF-AFC-Systems-and-Reporting-Specialist-114190/1428582433/
4. Civil Maintenance Lead
Location: Dubai, UAE
Contract: Permanent
Published: 17 August 2026
The current Civil Maintenance Lead position supports infrastructure including stations, depots, tunnels, car parks, substations and related structures.
Responsibilities include leading maintenance teams, planning resources, coordinating preventive and corrective maintenance and supporting emergency response.
The official page asks for a higher diploma in civil engineering or equivalent.
Relevant building and structural maintenance experience is preferred, together with supervisory experience. A valid UAE driving licence is also listed among the role’s requirements.
Salary: Not specified on the official vacancy page.
Official Apply Page:
https://careers.keolis.com/job/Duba%C3%AF-Civil-Maintenance-Lead-114190/1426998333/
Other Dubai Metro Career Areas
The current Keolis recruitment system also shows Dubai opportunities across operations and maintenance.
For example, an active Station Agent (UAE National) position is currently visible in the official Operations job listings. Because the title specifically states UAE National, candidates who do not meet that nationality requirement should not treat it as an expatriate vacancy.
Keolis’ maintenance listings also include Dubai technical positions connected with Metro systems.
Applicants should therefore search the live portal rather than relying on old lists of jobs such as Metro Driver, Ticket Collector or Station Staff.
Eligibility and Requirements
There is no single eligibility standard for all Dubai Metro careers.
Requirements vary significantly.
For example:
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Customer-service positions may require frontline passenger experience.
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Technical jobs can require electrical, mechanical or IT qualifications.
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Engineering leadership roles may require specialised qualifications and supervisory experience.
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Some positions can be reserved for UAE Nationals.
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Shift work may be part of operational and maintenance positions.
Age limit: Not specified as one universal requirement.
Salary: Not specified as one universal amount.
Benefits: Depend on the position and employment terms.
Always use the requirements shown on the exact active vacancy.
How to Apply Through the Official Careers Portal
Candidates can apply through the following process:
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Open the official Keolis Careers website.
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Search for location Dubai or Dubaï.
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Review the available positions.
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Open the exact vacancy.
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Confirm that the location is Dubai, UAE.
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Read the responsibilities carefully.
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Check education and experience requirements.
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Check whether the vacancy is restricted to UAE Nationals.
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Select Apply now.
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Sign in or create a candidate account where required.
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Complete the application accurately.
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Submit the requested CV and information.
Keolis MHI’s own official Contact page specifically tells candidates seeking jobs to visit the Keolis Careers page.
Direct Official Careers Links
Official Keolis MHI Website
Official Keolis Careers – Search & Apply
Keolis MHI’s website identifies the Keolis Careers portal as its recruitment destination.
Candidates should use the Careers portal for applications rather than general contact forms.
Documents Applicants May Prepare
Depending on the vacancy, candidates may prepare:
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Updated CV or resume
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Professional email address
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Current phone number
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Education certificates
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Employment history
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Engineering or technical qualifications where relevant
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UAE driving licence where specifically required
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Customer-service experience details for passenger-facing jobs
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Professional certifications relevant to technical positions
These are general preparation suggestions. Follow the exact vacancy requirements before uploading additional documents.
Application Safety Tips
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Start from keolis-mhi.com or careers.keolis.com.
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Confirm that the vacancy is currently active.
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Verify the Dubai location.
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Read nationality requirements carefully.
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Do not assume every Metro-related job is an RTA employee position.
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Do not rely on copied WhatsApp recruitment posters.
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Never share passwords or OTP codes.
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Avoid anyone promising guaranteed selection.
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Do not assume an old job title is still recruiting.
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Use the employer-controlled application page.
Frequently Asked Questions
1. Who currently operates Dubai Metro?
Keolis MHI is responsible for operating and maintaining Dubai Metro and operating Dubai Tram under its RTA contract.
2. Are Dubai Metro jobs available in 2026?
Yes. Current official Keolis listings include several Dubai-based Metro and Tram operations and maintenance positions.
3. Is there a current Station Agent vacancy?
The official Keolis Operations listings currently show a Station Agent (UAE National) position in Dubai. Candidates should note the nationality restriction in the official title.
4. What is the salary for Dubai Metro jobs?
Not specified on the verified official vacancy pages reviewed.
Candidates should rely on the official recruitment process and employment offer for compensation information.
5. Where can I officially apply?
Use the official Keolis Careers portal:
Keolis MHI itself directs job seekers to this website for careers enquiries.
Official Source
Keolis MHI – Official Website
https://www.keolis-mhi.com/
Official Job Search & Application Portal
https://careers.keolis.com/
Official Dubai Metro Information
https://www.keolis-mhi.com/dubai-metro/
Keolis MHI is the current operator and maintainer of Dubai Metro and operator of Dubai Tram, and its official site directs employment candidates to the Keolis recruitment portal.
Recommended Schema
Recommended Schema: Article Schema
This article covers multiple current Dubai Metro and Tram-related vacancies rather than one individual position, so Article Schema is recommended.
Do not create one JobPosting Schema covering all Metro careers.
A separate article about one active role—such as Rolling Stock Technician or Customer Service Agent – Tram—may use JobPosting Schema only after all essential details are verified from that exact employer-controlled vacancy page.
Disclaimer
Disclaimer: job24s.com is an independent career-information website. We are not affiliated with, endorsed by or acting on behalf of the employer mentioned in this article. We are not a recruitment agency and do not collect job applications or guarantee interviews, selection, employment, salary or benefits. Vacancy details may change or expire without notice. Readers must verify all information and apply only through the employer’s official careers portal.